What: Favorite targets will receive malicious calls from scammers/ insider social engineering (from telco/ fi/ media/ gov related)
Who: Alibaba AliPay/ ABS/ Customer Service
When: Feb-2025
How: Report malicious/ serial scams to relevant authority (such as pdpc) for breaking DNC law and illegal sharing of people phone nos
[AI voice-to-text] Audio Call Variant #1: 支付宝（AliPay）客服
“客服”： “你好，这里是Alipay支付宝服务中心的工作人员，很高兴能给您致电。给您致电呢是关于您名下激活使用了Alipay资金安全保险业务，即将开始扣费，需要跟您本人核实清楚。稍后呢，会有我们的合作方联国国际联合您当地的新加坡银行公会，针对您名下的资金账户来执行代扣的。第一期的话是500元的新币，持续扣码三年，总金额为18,000元。请问您这边是有了解过您才开通使用的这项保险吗？”
（停顿，用户未回应）
“客服”： “你好，能听到我说话吗？”
（停顿，用户未回应）
“客服”： “您这边不说话，这边就默认为您要保留下来使用了。”
[AI translate] Audio Call Variant #1: AliPay Customer Service
"Customer Service": "Hello, this is a staff member from the Alipay Service Center. I am pleased to call you. I am calling regarding the Alipay Fund Security Insurance service activated under your name, which is about to start charging fees. We need to verify this with you personally. Shortly, our partner, UN International, in conjunction with the local Association of Banks in Singapore, will execute the automatic deduction from your personal fund accounts. The first installment will be 500 SGD, continuing for three years, with a total amount of 18,000 SGD. May I ask if you were aware of this before you opened and started using this insurance?"
(Pause, no response from the user)
"Customer Service": "Hello, can you hear me?"
(Pause, no response from the user)
"Customer Service": "Since you are not responding, we will assume by default that you wish to keep and continue using this service."
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