What: Favorite targets will receive malicious calls/ emails from scammers/ insider social engineering (from telco/ fi/ media/ gov related)
Who: SingTel/ SingTel Mobile/ robocall
When: Jul-2024/ May-2023/ Apr-2023/ Mar-2023
How: Report malicious/ serial scams to relevant authority (such as pdpc) for breaking DNC law, illegal sharing of people phone nos and illegal sharing/ exposing of people emails
Warning - Greed HIGH Fear HIGH Stupidity HIGH Humor HIGH
[AI voice-to-text] Automated Call Variant #1: (from SingTel Scammer)
"Singtel urgently notifies: Your mobile phone is being used abnormally and will be stopped service in two hours. For details, please press 1 for English and 2 for Chinese."
“新加坡电信紧急通知，您的手机使用异常，将在两个小时后停机。如有疑问，英文请按1，中文请按2。”
(Pause, no response from the user)
（停顿，用户未回应）
From Variant: Singtel/ Singtel Mobile
To Variant: Me/ Me & 789 more
Subject Variant: Impotant : Your refund is available online. / Your new refund bill N° : *** / LAST REMINDER : Your new refund bill N° SG***
Email Variant #1: Dear customer
We inform you in writing that the invoice for January **** has been paid twice. We apologize for the delay in the confirmation.
You can request an immediate refund by confirming your information and completing the procedure
Click on the following link to request a refund:
Click here (https***temporary.link***.php)
Important info : your refund will not be processed unless you confirm your identity, We will be in touch soon with more info.
Email Variant #2: Dear customer
We inform you in writing that the invoice for February **** has been paid twice. We apologize for the delay in the confirmation.
You can request an immediate refund by confirming your information and completing the procedure.
Click on the following link to request a refund:
Click here (https***sendgrid.net***)
Important info : your refund will not be processed unless you confirm your identity, We will be in touch soon with more info.
Email Variant #3: Dear customer
We inform you in writing that the invoice for March **** has been paid twice. We apologize for the delay in the confirmation.
You can request an immediate refund by confirming your information and completing the procedure.
Click on the following link to request a refund:
Click here (https***onesignal.os.tc***)
Important info : your refund will not be processed unless you confirm your identity, We will be in touch soon with more info.
Email Variant #4: Dear Customer
We inform you in writing that the invoice for April **** has been paid twice. We apologize for the delay in the confirmation.
You can request an immediate refund by confirming your information and completing the procedure
Click on the following link to request a refund:
Request Refund (https***sendgrid.net***)
Email from Singtel